Our knowledge centre - Insurance
Our knowledge centre: a place to drive your success!
Access key resources, information about our products, useful tools and online or on-demand training so you can learn at your own pace and in your own environment. Some training is offered exclusively to advisors who have a business relationship with us. Log in to your secure site to take full advantage.
SFL, DFSIN and DFSI advisors: To benefit of your training courses, go to your Maestro learning centre.
Strategic support
Our Insurance business development team is here to help.
Thanks to our deep understanding of the market and the full lineup of Desjardins Insurance products, our team has the tools you need to develop strategic approaches that meet your clients' needs.
Reach out today!
- Series
- Products
- Tools
- Need CE credits?
We offer a variety of webinars to help you learn more and increase your sales. Discover them!
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Build solid business market expertise with the Business Owner Series, a six-session training program designed to help you better support business owners in making decisions related to business planning, protection and continuity.
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MasterClass Series with Desjardins
These webinars explore technical topics to enhance your expertise. They’re designed for advisors who want to refine their strategies and become more proficient in the nuances of insurance.
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This series covers topics of general interest such as product launches and market trends. Accessible content to enhance your knowledge of the sector and provide talking points with your clients.
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Discovery Series with Desjardins webcasts
The Discovery Series with Desjardins is an on-demand webinar series that connects you with your fellow insurance and financial professionals for:
- Tailored advice to help you grow your business
- Winning sales strategies and solutions tailored to your clients’ unique needs
- All the latest market trends, industry best practices, and more
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Discovery Series: Unplugged with Desjardins podcasts
Join David Lee and Rehan Bhanji from Desjardins Insurance as we dive deep into the stories of real people, real advisors, and real-life experiences.
We offer a wide range of life and health insurance coverages and various benefits tailored to your clients' changing needs. Watch these webinars to learn about the different products available and their main features.
Online training
To learn more about the products available and find out what they have to offer.
Life insurance |
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Critical illness insurance |
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Disability insurance |
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Other |
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Many tools are available to help you with your service offer. Take advantage of our training to make the most of it.
If you have technical difficulties, contact Merchandising Technology at 1-800-461-3914 or mtsupport@dfs.ca.
Insurance Illustration |
Learn how to create an illustration for our insurance products. Create, calculate premiums and generate the illustration report that you can give to your clients.
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Electronic Application |
The aim of these 4 training courses is to enable you to complete an e-application quickly and efficiently, right through to the submission. Screenshots and scenarios will step by step. |
Are you looking for CE credits? Many of our webinars are accredited and give 1 CE credit.
| Title | Summary | Duration | Certification / Expiry |
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In this webinar, Randall Bartlett get insights on:
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60 min | Pending accreditation |
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From Story to Strategy: Turning Personal Narratives into Client Wins |
You’ll learn how to connect real-life needs to solutions like Participating Whole Life Insurance and Insured Retirement Plans—with a focus on term conversions, tax efficiency, and legacy planning. Key learnings:
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60 min | Advocis / May 1, 2027 Institute for Advanced Financial Education / May 1, 2027 Alberta Insurance Council / May 1, 2027 FP Canada / May 1, 2027 Insurance Council of Manitoba / May 1, 2027 Insurance Council of Saskatchewan / May 1, 2027 |
| The Family Farm Financial Framework | Gain practical insights to better serve agricultural clients and unlock new business opportunities in this vital market. Agenda highlights:
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60 min | Advocis / January 8, 2027 Institute for Advanced Financial Education / January 8, 2027 Alberta Insurance Council / January 8, 2027 Insurance Council of Manitoba / January 8, 2027 Insurance Council of Saskatchewan / January 8, 2027 MFDA / January 8, 2027 |
| Limitless Potential: Actuarial Strategies for PAR Life Growth | See how actuarial science can be applied to create tax-efficient solutions, overcome client objections, and build long-term value for corporate business owners. This session will cover everything from Additional Deposit Options to leveraging Desjardins’ $25 million internal capacity for optimized client outcomes. What You’ll Learn:
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60 min | Advocis / January 8, 2027 Institute for Advanced Financial Education / January 8, 2027 Alberta Insurance Council / January 8, 2027 Insurance Council of Manitoba / January 8, 2027 Insurance Council of Saskatchewan / January 8, 2027 MFDA / January 8, 2027 |
| Success in Succession: Part 2 | This webcast offers practical insights into aligning family dynamics, integrating business and personal goals, and crafting effective succession plans. Tammy’s expertise shines through as she shares advanced techniques, including the use of Kolbe & PRINT® for improved communication, and real world case studies to help you apply these strategies with confidence. Agenda highlights:
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60 min | Advocis / January 8, 2027 Institute for Advanced Financial Education / January 8, 2027 Alberta Insurance Council / January 8, 2027 FP Canada / January 8, 2027 Insurance Council of Manitoba / January 8, 2027 Insurance Council of Saskatchewan / January 8, 2027 MFDA / January 8, 2027 |
| The Wealth Algorithm | This session dives into how advisors can optimize client outcomes by understanding the three key financial phases: accumulation, withdrawal, and estate planning. What you’ll learn:
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60 min | Advocis / January 8, 2027 Institute for Advanced Financial Education / January 8, 2027 Alberta Insurance Council / January 8, 2027 Insurance Council of Manitoba / January 8, 2027 Insurance Council of Saskatchewan / January 8, 2027 MFDA / January 8, 2027 |
| Mastering the Medical Market – Navigating Health and Wealth | In this webcast, Anna Khan shares her tried-and-tested strategies for building trust with medical professionals, from prospecting at medical schools to delivering tax mitigation advice at Lunch and Learns. You will gain valuable insights into Anna’s Dr Dollars and Dr Cents approach, which simplifies complex financial strategies, and her unique solution, the Corporate Asset Account Transfer (CAAT), designed to help doctors navigate wealth creation and protection. |
60 min | Advocis / May 1, 2026 Institute for Advanced Financial Education / May 1, 2026 Alberta Insurance Council / May 1, 2026 FP Canada / May 1, 2026 Insurance Council of Manitoba / May 1, 2026 Insurance Council of Saskatchewan / May 1, 2026 MFDA / May 1, 2026 |
| The Family Business Playbook - Winning Strategies for the Mom & Pop Shop | This episode dives into how advisors can leverage personal experiences to craft customized insurance strategies tailored for family-run businesses. Learn from Jai's insights on balancing life lessons with practical insurance solutions, from Joint Last to Die policies to the Executive Health Plan, using real-world examples like a family trucking business. Discover the impact of care, concern, and consistency in fostering successful client relationships. |
60 min | Advocis / May 1, 2026 Institute for Advanced Financial Education / May 1, 2026 Alberta Insurance Council / May 1, 2026 FP Canada / May 1, 2026 Insurance Council of Manitoba / May 1, 2026 Insurance Council of Saskatchewan / May 1, 2026 MFDA / May 1, 2026 |
| MasterClass: Additional Deposit Options deconstructed This webinar is also available in Mandarin. |
This session explains how ADO works—including MTAR and Load—and presents various scenarios to illustrate its practical applications. Through detailed examples and real-world discussions, you’ll explore the flexibility and advantages of incorporating ADO into financial plans. Viewers will come away with a strong understanding of how ADO can be tailored to meet a variety of clients’ needs and goals.
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75 min | Advocis / May 25, 2027 Alberta Insurance Council / May 25, 2027 FP Canada / May 25, 2027 Insurance Council of Manitoba / May 25, 2027 Insurance Council of Saskatchewan / Accredited – no end date MFDA / May 25, 2027 |
| Flexibility for Your Client: Additional Deposit Option | Join us for this exclusive webinar introducing Desjardins Insurance’s Additional Deposit Option (ADO), where we’ll highlight its value and flexibility.
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90 min | Advocis / May 1, 2027 Alberta Insurance Council / May 1, 2027 FP Canada / May 1, 2027 Insurance Council of Manitoba / May 1, 2027 Insurance Council of Saskatchewan / Accredited – no end date MFDA / May 1, 2027 |
| Advanced Retirement Income Strategies | Join this MasterClass to discover how to navigate the complexities of retirement income planning in today’s evolving financial landscape. Learn advanced strategies that leverage insurance as a key asset class, helping you design sustainable and resilient retirement portfolios for your clients. During this session, we:
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75 min | Advocis / March 25, 2027 Alberta Insurance Council / March 25, 2027 Chambre de la sécurité financière / March 14, 2027 Insurance Council of Manitoba / March 25, 2027 Insurance Council of Saskatchewan / Accredited – no end date MFDA / March 25, 2027 |
| Large case cover letters | Join this MasterClass to unlock the strategies behind successful cover letters. Learn how to craft documents that communicate key information, highlight client strengths and address underwriter concerns with confidence. While the focus will be on crafting letters for large cases, the techniques discussed can be applied across all cover letter scenarios. During the webinar, we:
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75 min | Advocis / February 25, 2027 Alberta Insurance Council / February 25, 2027 Chambre de la sécurité financière / December 31, 2027 Insurance Council of Manitoba / February 25, 2027 Insurance Council of Saskatchewan / Accredited – no end date MFDA / February 25, 2027 |
| 2025 Economic Outlook: A Trifecta of Headwinds and Tailwinds. Economic Hat Trick? | We cover 3 promising strategies that could position Canada for significant growth in the near and long term:
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60 min | To come |
| Generational Legacy Plan | Join us and learn how to use this strategy to build a lasting legacy through wealth transfer planning involving a cash value life insurance policy.During the broadcast, we:
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75 min | Advocis / October 1, 2026 Alberta Insurance Council / October 1, 2026 Chambre de la sécurité financière / September 30, 2026 FP Canada / November 28, 2026 Insurance Council of Manitoba / October 1, 2026 Insurance Council of Saskatchewan / Accredited – no end date MFDA / October 1, 2026 |
| Intergenerational Wealth Transfers | This webinar is designed to help you understand the implications of the great wealth transfer currently underway in Canada and how to effectively support your clients through this transition. During the broadcast, we:
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75 min | Advocis / July 15, 2026 Alberta Insurance Council / July 15, 2026 FP Canada / July 15, 2026 Insurance Council of Manitoba / July 15, 2026 Insurance Council of Saskatchewan / Accredited – no end date MFDA / July 15, 2026 |
| Keyperson CI planning | This quick-paced session will focus on important "need to know’s" for advisors to talk about with their clients as they develop a risk management plan that includes critical illness insurance. Join this webinar to see:
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60 min | Advocis / March 19, 2026 Alberta Insurance Council / March 19, 2027 FP Canada / March 18, 2026 Insurance Council of Manitoba / March 19, 2027 Insurance Council of Saskatchewan / Accredited – no end date |
| Risk management for business owners | Join this webinar and learn about strategic approaches to help clients build a risk management plan that protects their business from these critical human capital losses in a cost-effective way. | 60 min | Advocis / February 26, 2026 Alberta Insurance Council / February 26, 2027 FP Canada / February 25, 2027 Insurance Council of Manitoba / February 26, 2027 Insurance Council of Saskatchewan / Accredited – no end date |
| Corporate Insured Retirement Plan (CIRP) | Drawing retirement income from your corporation Join this webinar to see how the Corporate Insured Retirement Plan concept:
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60 min | Advocis / January 10, 2026 Alberta Insurance Council / January 10, 2027 Chambre de la sécurité financière / January 9, 2026 Institut de planification financière / Institute of Financial Planning / January 9, 2026 FP Canada / January 10, 2026 Insurance Council of Manitoba / January 10, 2027 Insurance Council of Saskatchewan / Accredited – no end date |
| Prioritizing your health – Critical illness insurance | To learn more about Health Priorities. During this webinar we'll talk about:
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60 min | Alberta Insurance Council / September 8, 2026 Insurance Council of Manitoba / September 8, 2026 Insurance Council of Saskatchewan / Accredited – no end date |