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Our knowledge centre - Insurance

Our knowledge centre: a place to drive your success!

Access key resources, information about our products, useful tools and online or on-demand training so you can learn at your own pace and in your own environment. Some training is offered exclusively to advisors who have a business relationship with us. Log in to your secure site to take full advantage.

SFL, DFSIN and DFSI advisors: To benefit of your training courses, go to your Maestro learning centre.

Strategic support

Thanks to our deep understanding of the market and the full lineup of Desjardins Insurance products, our team has the tools you need to develop strategic approaches that meet your clients' needs.

Reach out today!

We offer a variety of webinars to help you learn more and increase your sales. Discover them!

  • Business Owner Series

    Build solid business market expertise with the Business Owner Series, a six-session training program designed to help you better support business owners in making decisions related to business planning, protection and continuity.

  • Masterclass series
    CE credit available

    MasterClass Series with Desjardins

    These webinars explore technical topics to enhance your expertise. They’re designed for advisors who want to refine their strategies and become more proficient in the nuances of insurance.

  • Desjardins Insurance webinars

    This series covers topics of general interest such as product launches and market trends. Accessible content to enhance your knowledge of the sector and provide talking points with your clients.

  • Discovery series
    CE credit available

    Discovery Series with Desjardins webcasts

    The Discovery Series with Desjardins is an on-demand webinar series that connects you with your fellow insurance and financial professionals for:

    • Tailored advice to help you grow your business
    • Winning sales strategies and solutions tailored to your clients’ unique needs
    • All the latest market trends, industry best practices, and more
  • Discovery unplugged series

    Discovery Series: Unplugged with Desjardins podcasts

    Join David Lee and Rehan Bhanji from Desjardins Insurance as we dive deep into the stories of real people, real advisors, and real-life experiences.

We offer a wide range of life and health insurance coverages and various benefits tailored to your clients' changing needs. Watch these webinars to learn about the different products available and their main features.

Online training

To learn more about the products available and find out what they have to offer.

Life insurance

Critical illness insurance

Disability insurance

Other

Many tools are available to help you with your service offer. Take advantage of our training to make the most of it.

If you have technical difficulties, contact Merchandising Technology at 1-800-461-3914 or mtsupport@dfs.ca.

 

Insurance Illustration

Learn how to create an illustration for our insurance products. Create, calculate premiums and generate the illustration report that you can give to your clients.

 

Electronic Application

The aim of these 4 training courses is to enable you to complete an e-application quickly and efficiently, right through to the submission. Screenshots and scenarios will step by step.

  1. Getting started
  2. Creating, locking and unlocking applications
  3. Completing insurability questions and the signature process
  4. Completing and submitting applications

Are you looking for CE credits? Many of our webinars are accredited and give 1 CE credit.

Title Summary Duration Certification / Expiry

2026 Economic Outlook | Shifts, Risks and Opportunities

In this webinar, Randall Bartlett get insights on:

  • Canada’s strategy to navigate global uncertainty and maintain fiscal sustainability
  • Economic shifts and growth prospects
  • Global crosscurrents: Geopolitical risk and trade dynamics
  • Consumer spending trends and financial markets outlook
60 min

Pending accreditation

From Story to Strategy: Turning Personal Narratives into Client Wins

You’ll learn how to connect real-life needs to solutions like Participating Whole Life Insurance and Insured Retirement Plans—with a focus on term conversions, tax efficiency, and legacy planning.

Key learnings:

  • How to use storytelling to open client conversations
  • Strategies to convert Term Life Insurance to Participating Life Insurance and introduce IRP
  • Tips to position protection and legacy in relatable ways
60 min Advocis / May 1, 2027

Institute for Advanced Financial Education / May 1, 2027

Alberta Insurance Council / May 1, 2027

FP Canada / May 1, 2027

Insurance Council of Manitoba / May 1, 2027

Insurance Council of Saskatchewan / May 1, 2027
The Family Farm Financial Framework

Gain practical insights to better serve agricultural clients and unlock new business opportunities in this vital market.

Agenda highlights:

  • Understanding the financial landscape of farm families
  • Planning for both short-term needs and long-term succession
  • The role of 5 Pay PAR and flexible investment options
  • How community connections drive opportunity and trust
60 min Advocis / January 8, 2027

Institute for Advanced Financial Education / January 8, 2027

Alberta Insurance Council / January 8, 2027

Insurance Council of Manitoba / January 8, 2027

Insurance Council of Saskatchewan / January 8, 2027

MFDA / January 8, 2027
Limitless Potential: Actuarial Strategies for PAR Life Growth

See how actuarial science can be applied to create tax-efficient solutions, overcome client objections, and build long-term value for corporate business owners. This session will cover everything from Additional Deposit Options to leveraging Desjardins’ $25 million internal capacity for optimized client outcomes.

What You’ll Learn:

  • How to simplify Participating Whole Life Insurance for clients and dispel common myths.
  • Strategies for integrating Insured Retirement Plans (IRPs) and Additional Deposit Options into sustainable financial planning.
  • Insights into the psychology of business owners and how it impacts financial decision-making.
  • Real-life case studies that show how actuarial insights can transform your advisory approach.
60 min Advocis / January 8, 2027

Institute for Advanced Financial Education / January 8, 2027

Alberta Insurance Council / January 8, 2027

Insurance Council of Manitoba / January 8, 2027

Insurance Council of Saskatchewan / January 8, 2027

MFDA / January 8, 2027
Success in Succession: Part 2

This webcast offers practical insights into aligning family dynamics, integrating business and personal goals, and crafting effective succession plans. Tammy’s expertise shines through as she shares advanced techniques, including the use of Kolbe & PRINT® for improved communication, and real world case studies to help you apply these strategies with confidence.

Agenda highlights:

  • Communication tools: Strengthen trust and reduce conflict using Kolbe & PRINT®.
  • Family vision and values: Elevate estate planning by anchoring strategies in what matters most.
  • SWOT analysis for succession: Apply structured techniques for better outcomes.
  • Case study insights: Learn from real-world scenarios to enhance your practice.
60 min Advocis / January 8, 2027

Institute for Advanced Financial Education / January 8, 2027

Alberta Insurance Council / January 8, 2027

FP Canada / January 8, 2027

Insurance Council of Manitoba / January 8, 2027

Insurance Council of Saskatchewan / January 8, 2027

MFDA / January 8, 2027
The Wealth Algorithm

This session dives into how advisors can optimize client outcomes by understanding the three key financial phases: accumulation, withdrawal, and estate planning.

What you’ll learn:

  • How to guide clients toward tax-efficient wealth transfer and portfolio consolidation
  • The role of insured retirement plans (IRPs) and additional deposit options (ADOs) in building sustainable financial strategies
  • Insights into the psychology of business owners and their approach to financial planning
60 min Advocis / January 8, 2027

Institute for Advanced Financial Education / January 8, 2027

Alberta Insurance Council / January 8, 2027

Insurance Council of Manitoba / January 8, 2027

Insurance Council of Saskatchewan / January 8, 2027

MFDA / January 8, 2027
Mastering the Medical Market – Navigating Health and Wealth

In this webcast, Anna Khan shares her tried-and-tested strategies for building trust with medical professionals, from prospecting at medical schools to delivering tax mitigation advice at Lunch and Learns.

You will gain valuable insights into Anna’s Dr Dollars and Dr Cents approach, which simplifies complex financial strategies, and her unique solution, the Corporate Asset Account Transfer (CAAT), designed to help doctors navigate wealth creation and protection.

60 min Advocis / May 1, 2026

Institute for Advanced Financial Education / May 1, 2026

Alberta Insurance Council / May 1, 2026

FP Canada / May 1, 2026

Insurance Council of Manitoba / May 1, 2026

Insurance Council of Saskatchewan / May 1, 2026

MFDA / May 1, 2026
The Family Business Playbook - Winning Strategies for the Mom & Pop Shop

This episode dives into how advisors can leverage personal experiences to craft customized insurance strategies tailored for family-run businesses.

Learn from Jai's insights on balancing life lessons with practical insurance solutions, from Joint Last to Die policies to the Executive Health Plan, using real-world examples like a family trucking business. Discover the impact of care, concern, and consistency in fostering successful client relationships.

60 min Advocis / May 1, 2026

Institute for Advanced Financial Education / May 1, 2026

Alberta Insurance Council / May 1, 2026

FP Canada / May 1, 2026

Insurance Council of Manitoba / May 1, 2026

Insurance Council of Saskatchewan / May 1, 2026

MFDA / May 1, 2026
MasterClass: Additional Deposit Options deconstructed

This webinar is also available in Mandarin.
This session explains how ADO works—including MTAR and Load—and presents various scenarios to illustrate its practical applications. Through detailed examples and real-world discussions, you’ll explore the flexibility and advantages of incorporating ADO into financial plans. Viewers will come away with a strong understanding of how ADO can be tailored to meet a variety of clients’ needs and goals.
  • Understanding ADO’s value
  • MTAR and load explained
  • Scenario analysis
  • Flexibility of ADO
  • Diverse applications
75 min Advocis / May 25, 2027

Alberta Insurance Council / May 25, 2027

FP Canada / May 25, 2027

Insurance Council of Manitoba / May 25, 2027

Insurance Council of Saskatchewan / Accredited – no end date

MFDA / May 25, 2027
Flexibility for Your Client: Additional Deposit Option Join us for this exclusive webinar introducing Desjardins Insurance’s Additional Deposit Option (ADO), where we’ll highlight its value and flexibility.
  • Understanding ADO’s value
  • Desjardins’ mission and value
  • PAR fund insights
  • Dividend scale interest rate
  • Practical applications
90 min Advocis / May 1, 2027

Alberta Insurance Council / May 1, 2027

FP Canada / May 1, 2027

Insurance Council of Manitoba / May 1, 2027

Insurance Council of Saskatchewan / Accredited – no end date

MFDA / May 1, 2027
Advanced Retirement Income Strategies Join this MasterClass to discover how to navigate the complexities of retirement income planning in today’s evolving financial landscape. Learn advanced strategies that leverage insurance as a key asset class, helping you design sustainable and resilient retirement portfolios for your clients. During this session, we:
  • Analyze retirement income challenges.
  • Explore the future of retirement income planning, including key trends and considerations.
  • Uncover the role of insurance as an asset class, offering tax efficiency and portfolio stability.
  • Discuss practical strategies for late-stage retirement planning, ensuring financial security in the later years.
  • Don’t miss this opportunity to gain valuable insights and actionable strategies to help your clients secure a stronger financial future.
75 min Advocis / March 25, 2027

Alberta Insurance Council / March 25, 2027

Chambre de la sécurité financière / March 14, 2027

Insurance Council of Manitoba / March 25, 2027

Insurance Council of Saskatchewan / Accredited – no end date

MFDA / March 25, 2027
Large case cover letters Join this MasterClass to unlock the strategies behind successful cover letters. Learn how to craft documents that communicate key information, highlight client strengths and address underwriter concerns with confidence. While the focus will be on crafting letters for large cases, the techniques discussed can be applied across all cover letter scenarios.

During the webinar, we:
  • Start with an introduction to highlight the importance of impactful cover letters and set the stage for clear, effective communication
  • Dive into the key components that underwriters expect in every case
  • Explore effective practices to anticipate and resolve common obstacles
  • Analyze a case study and practical example for actionable insights
  • End with a summary of key strategies to enhance your cover letter approach
75 min Advocis / February 25, 2027

Alberta Insurance Council / February 25, 2027

Chambre de la sécurité financière / December 31, 2027

Insurance Council of Manitoba / February 25, 2027

Insurance Council of Saskatchewan / Accredited – no end date

MFDA / February 25, 2027
2025 Economic Outlook: A Trifecta of Headwinds and Tailwinds. Economic Hat Trick? We cover 3 promising strategies that could position Canada for significant growth in the near and long term:
  • Accelerate AI adoption
  • Leverage Canada’s vast critical mineral resources
  • Scale up Canadian businesses
60 min To come
Generational Legacy Plan Join us and learn how to use this strategy to build a lasting legacy through wealth transfer planning involving a cash value life insurance policy.During the broadcast, we:
  • Introduce the Generational Legacy Plan, explaining how it uses permanent life insurance to provide a flexible financial foundation for future generations.
  • Provide insights into the target market and clients who can benefit most from this approach.
  • Discuss the importance of planning for wealth transfers and effective strategies to support smooth, tax-efficient transfers.
  • Present a case study demonstrating the practical application of the Generational Legacy Plan, showing how it can provide long-term security and peace of mind.
75 min Advocis / October 1, 2026

Alberta Insurance Council / October 1, 2026

Chambre de la sécurité financière / September 30, 2026

FP Canada / November 28, 2026

Insurance Council of Manitoba / October 1, 2026

Insurance Council of Saskatchewan / Accredited – no end date

MFDA / October 1, 2026
Intergenerational Wealth Transfers This webinar is designed to help you understand the implications of the great wealth transfer currently underway in Canada and how to effectively support your clients through this transition.

During the broadcast, we:
  • Interview Lisa Hutchinson, Owner and Principal Counsel of 20/20 Law Group, about wealth transfers in Canada. She will share insights about estate planning and effective intergenerational transfers
  • Explore strategies for successful wealth transfers, including gifting while living and utilizing life insurance
  • Discuss the legal and tax implications of wealth transfers
  • Present a case study on using life insurance to create a lifelong gift for future generations
75 min Advocis / July 15, 2026

Alberta Insurance Council / July 15, 2026

FP Canada / July 15, 2026

Insurance Council of Manitoba / July 15, 2026

Insurance Council of Saskatchewan / Accredited – no end date

MFDA / July 15, 2026
Keyperson CI planning This quick-paced session will focus on important "need to know’s" for advisors to talk about with their clients as they develop a risk management plan that includes critical illness insurance.

Join this webinar to see:
  • Risk management and keyperson critical illness insurance
  • Transition strategies that can be used to pass on a business to a keyperson
  • Key features of keyperson critical illness insurance
  • Case studies focused on approaches to use based on the keyperson's role (shareholder and employee)
60 min Advocis / March 19, 2026

Alberta Insurance Council / March 19, 2027

FP Canada / March 18, 2026

Insurance Council of Manitoba / March 19, 2027

Insurance Council of Saskatchewan / Accredited – no end date
Risk management for business owners Join this webinar and learn about strategic approaches to help clients build a risk management plan that protects their business from these critical human capital losses in a cost-effective way. 60 min Advocis / February 26, 2026

Alberta Insurance Council / February 26, 2027

FP Canada / February 25, 2027

Insurance Council of Manitoba / February 26, 2027

Insurance Council of Saskatchewan / Accredited – no end date
Corporate Insured Retirement Plan (CIRP) Drawing retirement income from your corporation

Join this webinar to see how the Corporate Insured Retirement Plan concept:
  • Supplements business owner retirement income
  • Provides immediate protection for a Canadian-controlled private corporation (CCPC)
  • Enhances the estate value of the business owner
  • Provides a tax-efficient estate transfer at death
60 min Advocis / January 10, 2026

Alberta Insurance Council / January 10, 2027

Chambre de la sécurité financière / January 9, 2026

Institut de planification financière / Institute of Financial Planning / January 9, 2026

FP Canada / January 10, 2026

Insurance Council of Manitoba / January 10, 2027

Insurance Council of Saskatchewan / Accredited – no end date
Prioritizing your health – Critical illness insurance To learn more about Health Priorities. During this webinar we'll talk about:
  • the basics of critical illness insurance, including definitions of related terms, and detailed information on how it works
  • cases where critical illness insurance coverage should be recommended
  • opportunities to use the materials available when presenting your service offer
  • best practices to be adopted
60 min Alberta Insurance Council / September 8, 2026

Insurance Council of Manitoba / September 8, 2026

Insurance Council of Saskatchewan / Accredited – no end date