Insurance | Optimize the processing of your insurance applications before the end of the year
New Business and Underwriting
September 24, 2026
The fall season signals the beginning of a particularly busy time of year.
To support your year-end planning, we have summarized the key deadlines to keep in mind, along with some best practices to help streamline the processing of your insurance applications.
Year-end date for administrative systems: December 18, 2026
Our teams remain committed to processing your insurance applications as quickly as possible and ensuring timely coverage for your clients.
To maximize the chances that a policy will be produced before the end of the year, we must receive insurance applications on or before the following dates:
| Insurance application | Must be received by |
|---|---|
| With medical requirements | Monday, November 2 |
| No medical requirements | Monday, November 30 |
| With point-of-sale decision | Friday, December 11 |
Be sure to check the Pending Business (PB) tool regularly to monitor the progress of your files and respond promptly to any outstanding requests.
Best practices to speed up processing
| Tool/Form | Tip |
|---|---|
| E-application – Attached files tab | Select the right file type (Underwriting form/questionnaire, Financial document, Medical information, Other administrative documents, etc.). |
| E-application – Special instructions section | Use this section only when necessary. All information entered must be reviewed, making the application ineligible for a point-of-sale decision. |
| Identity Verification Supplementary Form | Ensure the form is filled out accurately, and attach a resolution, if applicable. |
| Pending Business tool | Answer directly in the tool if you receive a notification. |
Questions?
Contact our Client Relations Centre: 1-888-558-5525